Privacy Policy

1. Introduction

In Atacama Tours, we are committed to ensuring the privacy and security of personal data of our customers and users. This Privacy Policy details the way in which we collect, use, store and protect your personal information, in compliance with current data protection regulations.

Information We Collect

We may collect and process the following information:

Personal information: Full name, e-mail address, telephone number, physical address and ID card when required.
Payment information: Payment information processed securely through third party payment gateways without us storing sensitive financial data.
Navigation data: IP address, device type, operating system, user preferences and cookies to improve the experience on our platform.
Reservation history: Information on tours booked, dates, preferences and additional services purchased.

3. Purpose of Data Processing.

We use the data collected for the following purposes:

Management and processing of reservations and payments.
Communication with customers for the confirmation of reservations, changes or updates in the contracted services.
Personalization of the user experience by analyzing browsing data and preferences.
Compliance with legal and tax obligations.
Fraud prevention and security enhancement.

4. Protección de la Información.

Implementamos estrictas medidas de seguridad técnicas y organizativas para proteger la información personal contra accesos no autorizados, pérdidas, alteraciones o divulgaciones indebidas. Solo el personal autorizado tiene acceso a estos datos.

5. Derechos de los Usuarios
Users have the right to:

Access, correct or delete your personal data upon request.
Oppose or restrict the processing of your data in certain circumstances.
Request portability of your data to another service provider when technically feasible.
Revoke your consent at any time without affecting the lawfulness of the processing based on prior consent.

5. Rights of Users.

Users have the right to:

Access, correct or delete your personal data upon request.
Oppose or restrict the processing of your data in certain circumstances.
Request portability of your data to another service provider when technically feasible.
Revoke your consent at any time without affecting the lawfulness of the processing based on prior consent.

6. Use of Cookies and Similar Technologies

We use cookies to improve the user experience, personalize content and analyze web traffic. Users can manage their cookie preferences in their browser settings.